Privacy Policy
Who We Are
Warrington Optimum Wellness
Location: Warrington, Cheshire
Email: *******@**********ne.com“>re*******@**********ne.com
Phone: 01925417817
We act as the data controller for any personal information you provide to us.
What Information We Collect
Information You Provide Directly
- Name
- Email address
- Phone number
- Address
- Appointment details
- Medical history and health-related information (when relevant to treatment)
- Payment information (processed securely through approved providers)
Information You Provide Directly
- IP address
- Browser type and device data
- Website usage statistics (via analytics tools)
Cookies and Tracking Technologies
How We Use Your Information
We use your personal data to:
- Book and manage appointments
- Provide chiropractic and wellness services
- Respond to enquiries
- Send important updates or service reminders
- Improve our website and user experience
- Process payments securely
- Maintain accurate medical and administrative records
- Comply with legal and regulatory requirements
We do not sell or trade your information with third parties.
Legal Basis for Processing Your Data
We process your personal information under the following legal bases:
- Consent – when you voluntarily provide information
- Contract – to deliver services you have requested
- Legal obligation – for regulatory or tax purposes
- Vital interests – where health-related information is essential
- Legitimate interest – improving clinic operations or customer service
How We Store & Protect Your Information
Your data is stored securely and protected with appropriate technical and organisational measures. We retain your information only as long as necessary to:
- Deliver services
- Meet legal requirements
- Maintain accurate medical records
Sharing Your Information
We only share data when necessary and with trusted third parties such as:
- Appointment and booking systems
- Payment processors
- IT and website support providers
- Healthcare professionals (with your consent)
All third parties comply with GDPR and handle your data securely.
Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (in certain cases)
- Withdraw consent at any time
- Object to certain types of processing
- Request data portability
- Make a complaint to the Information Commissioner’s Office (ICO)
If you wish to exercise any of these rights, please contact us at: 01925417817
Email: re*******@**********ne.com
Children’s Privacy
We do not knowingly collect data from individuals under 16 without parental or guardian consent.
Links to Other Websites
Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at:
Email: re*******@**********ne.com
Phone: 01925417817